Manufacturing Workflow Platform

Eastgate delivered a tablet-first Factory Management System for a North American manufacturing client, replacing disconnected operational tools with a unified platform for production tracking, QC governance, and subcontractor coordination. The platform provides real-time shelf visibility, WMS integration, and a customer self-service portal for order and SMA management. An ongoing Dedicated Team engagement supporting continuous feature development.

Challenge

• No centralized system to manage end-to-end production tracking, QC governance, and subcontractor coordination
• Existing operations lacked real-time visibility into inventory, shipment status, and shop floor activity
• Teams relied on disconnected tools, causing delays in QC approvals and traceability gaps across production stages
• Client required customer self-service capabilities and on-premise deployment support alongside cloud infrastructure

Solution

• Built a tablet-first Factory Management System with drag-and-drop workflow management for production tracking
• Enabled full scrap traceability, shelf visibility, and WMS integration for real-time inventory management
• Delivered subcontractor coordination and shipment management modules with end-to-end visibility
• Developed a customer self-service portal for order visibility and SMA submission
• Deployed on GCP with Docker and Kubernetes for scalable cloud and on-premise hybrid operations

Architecture

Outcome

• Reduced production cycle-time by 25-40% through streamlined workflow management and real-time tracking
• Improved QC compliance accuracy by 30-50% via centralized governance and traceability tooling
• Delivered 20-35% faster inventory and shipment tracking across manufacturing operations

Tech Stack

• Data: PostgreSQL
• Infrastructure: GCP, Docker, Kubernetes
• CI/CD: CI/CD